If you're trying to launch QTP tests onto a Windows Server machine, you may receive the following error "The server process could not be started because the configured identity is incorrect. Check the username and password".
This is because QTP needs to run in session 0 within the Windows Server, which has the administrative permissions required to launch your QTP tests. If you remote desktop into the server you can see your session ID by bringing up task manager (ctrl + alt + del) and clicking on the "users" tab.
If there is not a session 0 to connect to, then you can create one using the following command from the Start > Run menu:
mstsc /v:<servername> /admin
Just replace <servername> with the name of your server e.g:
mstsc /v:server1 /admin
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